Educational Chatbot
NLP-powered conversational system for school information, integrated with Facebook Messenger.
As Team Leader and Lead Technical Writer, I built an intelligent conversational system for the VNU-HCM High School for the Gifted to reduce the burden on the counseling team and streamline information access.
Key contributions:
- Built an NLP-powered chatbot using Python with automated Q&A on schedules, tuition, and school policies
- Integrated the chatbot with Facebook Messenger to maximize user accessibility and platform reach
- Reduced search time by 70% by consolidating multiple school communication channels into a single AI interface